Payment Terms
Effective 10 August 2026 · icdsbs.com is operated by Vlumu, LLC
These Payment Terms form part of the Terms & Conditions and apply to every paid subscription to the Service.
1. Price
The Service is sold as a flat monthly subscription per site. There is no per-claim charge and no volume banding. The current price is shown on the pricing section of our home page and is confirmed to you at checkout before you pay. The price shown at checkout is the price charged.
2. Billing cycle
- Subscriptions are billed monthly in advance.
- The first charge is taken when you subscribe. Each later charge is taken on the same day of the following month.
- The subscription renews automatically until cancelled. Cancel at any time; see the Refund Policy.
3. How payment is taken
Payments are processed by Stripe using its hosted checkout. Card details are entered on Stripe's page and are never transmitted to or stored on our servers. We receive only the result of the payment, the card brand and its last four digits. You can update your card or cancel at any time through the customer portal, reachable from your account page.
4. Currency
Prices are quoted and charged in Saudi Riyals (SAR). If your card is denominated in another currency, your bank sets the exchange rate and may add its own fee. That fee is between you and your bank; it is not charged by us.
5. Taxes
Prices are exclusive of taxes. Vlumu, LLC is a United States company. Where you are a business outside the United States, you are responsible for accounting for any value added tax, sales tax or equivalent due in your own jurisdiction, including under any reverse charge mechanism that applies to you. If you need your tax registration number to appear on the invoice, add it in the customer portal before your next invoice is issued. If we are required by law to collect a tax, it will be added to your invoice.
6. Invoices
An invoice is issued for every payment and is available in the customer portal. If your finance team needs a specific reference or purchase order number on the invoice, tell us through the contact form before the invoice is issued.
7. Failed payments
- If a payment fails, Stripe will retry over the following days and email you.
- Your access continues during this period. A failed card should not stop a hospital submitting claims.
- If the account remains unpaid 21 days after the failed charge, we may suspend the ability to run new checks. You keep read access to work you have already done.
- Access is restored as soon as payment succeeds.
8. Price changes
We may change the price. Existing subscribers get at least 30 days' notice by email before a change applies to them, and the new price takes effect at the next renewal after that notice. If you do not accept the new price, cancel before it takes effect.
9. Non-payment
Amounts unpaid after suspension remain due. We may recover reasonable costs of collection. We will not sell a debt to a third party collector without telling you first.
10. Questions
Billing questions: contact us. Please include your account code — not your API key, which we cannot read and would never ask for.